eBay launches GCC at Embassy Tech Village, Bengaluru; delivered by Awfis
Global commerce giant eBay, which enabled $75 billion in gross merchandise volume in 2024, has inaugurated its new Global Capability Centre (GCC) in Bengaluru. Located at Embassy Tech Village on the Outer Ring Road, the 65,000 sq ft facility will serve as a technology and innovation hub, housing functions across AI/ML, engineering, applied research, product development, data analytics and more. The centre is expected to host over 300 engineers and will play a critical role in scaling AI-driven customer experiences and accelerating product innovation across eBay’s 190 global markets.
Highlighting India’s vibrant e-commerce ecosystem and unmatched technology talent, Mazen Rawashdeh, SVP & Chief Technology Officer of eBay, said Bengaluru was a natural choice for expansion. “By investing in India, we are strengthening our ability to serve 134 million active buyers worldwide while positioning ourselves for long-term growth in emerging regions,” he noted. With 2.4 billion product listings and 10 million unique sellers already leveraging generative AI features, eBay said its Bengaluru teams will have global visibility and impact as the company advances its AI-first commerce strategy.
eBay’s foray into Bengaluru was facilitated by Awfis Space Solutions Limited, one of India’s India’s largest flexible workspace provider and the country’s first publicly listed workspace solutions platform. Awfis’ mandate included designing, building and managing the new office for eBay, which will serve as a strategic hub, supporting a diverse set of functions and accelerating eBay’s AI-first commerce strategy.
The centre – while driving advancements in AI, research and innovation – will play a pivotal role in eBay’s continued growth in India. Its location at Embassy Tech Village – the city’s largest operational office park – offers robust connectivity between the international airport and the city centre, and access to vibrant commercial and social infrastructure.
Commenting on the development, Amit Ramani, Chairman & Managing Director of Awfis Space Solutions Limited, said: “This mandate is a strong validation of Awfis’ ability to deliver future-ready, high-quality workspace solutions that align with the strategic needs of GCCs and large enterprises. Our collaboration with eBay underscores our position as the partner of choice for leading international clients, including those in the GCC region, who seek scalable, innovation-driven work environments. We are proud to play a role in enabling eBay’s global innovation journey through this new centre in Bengaluru.”
As of June 2025, Awfis has 39 operational centres in Bengaluru, strategically located, offering state-of-the-art amenities and experiences curated to make the workplace experience efficient and productive. The Group has also recently helped launch 2 Elite centres at Manyata Tech Park and Prestige Venus, offering ~ 80,000 sq ft. super built-up in the city. The mandate was facilitated by Zinnov, a leading global consulting firm known for helping enterprises build, scale, and transform their global capability centres (GCCs).
With this milestone, Awfis reinforces its position as India’s leading end-to-end workspace solutions provider, going far beyond offering just space. As of 30th June 2025, with 230+ centres, more than 1.5 lakh seats across 18 cities, and a diverse portfolio of workspace formats, mobility solutions, and allied services, Awfis delivers a unified, customer-centric ecosystem designed to meet every business need. By creating vibrant, tech-enabled environments that foster productivity, collaboration, and innovation, Awfis continues to set new industry benchmarks and redefine the future of work.
